Privacy Policy

1. Introduction

Intellivisiom Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Service preferences and requirements
• Communication records and correspondence
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device and operating system details
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our BPO services
• Communicating with you about our services
• Processing payments and managing accounts
• Sending marketing communications (with consent)
• Analyzing website usage and performance
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Compliance with industry standards (SOC 2, HIPAA where applicable)

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@intellivisiom.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser preferences. For more information about our cookie usage, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: